ATTEND   EXHIBIT

Privacy Policy

At Couture India Show, we are committed to safeguarding the privacy and personal information of every individual who interacts with our platform — whether as an exhibitor, buyer, visitor, or partner. This Privacy Policy outlines how we collect, use, store, and protect your information.

Contents

Section 01
Information We Collect
We collect personal information you voluntarily provide when registering, exhibiting, purchasing, or communicating with us. This may include:

  • Full name, designation, and company or brand name
  • Email address, phone number, and business address
  • GST number or tax registration details (for exhibitors and businesses)
  • Payment details such as billing address and transaction references (card numbers are never stored by us)
  • Portfolio or product catalogue information submitted during exhibitor onboarding
  • Visitor badge or registration data including government-issued identity for accreditation purposes
  • Communication records including inquiries and correspondence via email or our website forms

We may also collect information automatically when you browse our website, such as IP address, browser type, pages visited, and time of access.

Section 02
How We Use Your Information
Your information is used solely to provide and improve our services. Specifically, we use it to:

  • Process registrations, applications, and exhibitor bookings
  • Facilitate and confirm payment transactions securely
  • Send event-related updates, schedules, and important communications
  • Generate access credentials, badges, and accreditation passes
  • Send marketing communications about the show and related events (with your consent)
  • Analyse website usage to improve user experience
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Section 03
Payment Processing & Security
All payments made through the Couture India Show platform — including exhibitor booth fees, sponsorship payments, and registration charges — are processed via a secure, PCI-DSS-compliant payment gateway.

Important: Couture India Show does not store, process, or have access to your full credit card or debit card details. All financial transactions are handled entirely by our certified payment gateway partner. You will be redirected to a secure payment environment to complete your transaction.
We collect and retain only the following payment-related information:

  • Transaction reference number and payment status
  • Billing name, billing address, and contact details
  • Amount paid, currency, and date of transaction
  • GST invoice details where applicable

Payments are protected by industry-standard SSL/TLS encryption. If a transaction fails or is disputed, please contact us directly at the details provided in Section 10.

Section 04
Data Sharing & Disclosure
We share your information only when necessary and with trusted parties, including:

  • Payment gateway providers — to process your transactions securely
  • Event logistics partners — for badge printing, venue coordination, and hospitality services
  • Indian Jeweller Magazine — our organising body, for event administration and communication
  • Legal authorities — if required by law, court order, or regulatory requirement

All third parties we engage with are required to maintain the confidentiality and security of your personal data in accordance with applicable laws.

Section 05
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include:

  • SSL/TLS encryption for all data transmission on our website
  • Restricted access controls — only authorised personnel may access personal data
  • Secure server infrastructure for data storage
  • Regular security reviews and monitoring

While we strive to protect your information, please note that no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorised activity.

Section 06
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and understand how visitors use our platform.

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand visitor behaviour and improve our website
  • Marketing Cookies: Used to display relevant advertising on partner platforms (e.g. Facebook Pixel)

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

Section 07
Your Rights
Under applicable Indian data protection laws and the Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent for marketing communications at any time
  • Request deletion of your personal data, subject to legal retention obligations
  • Lodge a grievance with our Data Protection Officer

To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within a reasonable timeframe.

Section 08
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Specifically:

  • Exhibitor and buyer registration data is retained for a minimum of 3 years
  • Payment and invoicing records are retained for 7 years for GST and tax compliance
  • Marketing preferences are retained until withdrawn

Once data is no longer required, it is securely deleted or anonymised.

Section 09
Third-Party Links
Our website may contain links to third-party websites such as hotel booking platforms, sponsor websites, or payment portals. Couture India Show is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

Section 10
Contact Us
For any privacy-related questions, data access requests, or grievances, please reach out to us:

Organisation
Couture India Show, an initiative by Indian Jeweller Magazine
Website
www.coutureindia.show
Contact
Via the Contact page at coutureindia.show/contact
Address
Taj Palace, Sardar Patel Marg, New Delhi – 110 021